UnityAid Privacy Policy
At UnityAid, we value and respect your privacy. We understand the importance of protecting your personal information and being transparent about how it is collected, used, and shared. This Privacy Policy explains our practices regarding the information we collect through our website www.unityaid.my, associated subdomains, mobile applications, and any other services we operate (collectively referred to as the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with UnityAid, we may collect information in two ways:
- Personal Information
This includes details that can identify you as an individual, such as:- Name
- Email address
- Phone number
- Billing and payment details
- Address
- Photos, videos, or other media you provide (with your permission)
- Other Information
This refers to data that does not directly identify you, such as:
- IP address
- Browser and device type
- Pages visited and time spent on the Services
- Mobile app usage data
- Location data (when enabled)
If you provide us with information about others (e.g., signing up a friend for a campaign), you confirm that you are authorized to do so.
How We Collect Information
We gather information in several ways, including:
- When you complete forms (e.g., sign-ups, donations, surveys, or petitions)
- Through cookies and similar technologies that track website activity
- By using analytics tools that record clicks, scrolling, or time spent on pages
- From third-party sources, such as public databases, partners, or social media platforms when you connect your account
Use of Cookies and Similar Technologies
UnityAid uses cookies and tracking tools to:
- Improve your browsing experience
- Personalize content and advertising
- Measure campaign effectiveness
- Enhance site security
You may choose to disable cookies, but some features of our Services may not function properly.
How We Use Your Information
UnityAid may use the information we collect for purposes such as:
- Providing updates, newsletters, and information about our work
- Processing donations and memberships
- Responding to inquiries and providing support
- Improving the functionality and security of our Services
- Personalizing your experience with tailored content
- Running campaigns, contests, and community initiatives
- Conducting analytics to measure impact and effectiveness
How We Share Your Information
Your information may be shared with:
- Service providers who support our operations (e.g., payment processors, IT services, marketing partners)
- Project partners to help implement programs and initiatives
- Charitable or nonprofit collaborators aligned with our mission
- Third-party advertisers to deliver relevant content (where legally permitted)
- Social media platforms if you connect or share through those services
- Authorities, if required by law, to protect UnityAid, our community, or comply with legal obligations
We do not sell your Personal Information, but in some cases, we may participate in secure list exchanges with trusted organizations to expand outreach.
Your Choices and Controls
You can manage your privacy in the following ways:
- Adjust browser settings to block or delete cookies
- Opt out of marketing emails through links provided in our emails
- Contact us directly to modify or delete your information
Please note that certain essential communications (e.g., donation receipts, service updates) cannot be opted out of.
Children’s Privacy
UnityAid does not knowingly collect Personal Information from children under 13. If we become aware that such information has been collected without parental consent, we will delete it promptly.
Security
We take reasonable administrative, technical, and physical measures to protect your information. Donations and transactions are processed by PCI-compliant providers, ensuring your payment details remain secure.
International Data Transfers
UnityAid is headquartered in Malaysia. If you access our Services from outside Malaysia, your data may be transferred and processed in countries with different data protection laws. By using our Services, you consent to these transfers.
Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly.
